Terms of Use & Privacy Policy
Last Updated: [02/05/2025]
Welcome to Salvo’s Pizza! These Terms of Use (“Terms”) govern your use of our website and online store (the “Site”) located at https://salvopizza.com/. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use the Site.
1. General Information
Salvo’s Pizza is an online pizza restaurant and food delivery service. We offer a variety of pizzas, drinks, and sides available for purchase through our Site.
Our Site is hosted on WooCommerce, and your use of the Site is subject to the terms, conditions, and policies of WooCommerce in addition to these Terms.
2. Account Registration
To place an order or use certain features on our Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
3. Orders and Payment
By placing an order through our Site, you agree to purchase the items in your cart and authorize us to process payment for your order. Prices for products are listed in USD (United States Dollar), and applicable taxes, shipping fees, and other charges may apply.
Payments are processed securely via our third-party payment gateway. We accept various payment methods, including credit cards, debit cards, and other methods specified on the Site.
4. Pricing and Availability
All prices and availability of products are subject to change without notice. While we strive to provide accurate information, we do not guarantee the availability or the exact price of products listed on our Site. If an error is discovered in the price of an item you ordered, we will notify you and provide the option to either confirm your order at the correct price or cancel it.
5. Delivery and Shipping
We offer delivery services within certain areas. The delivery fees and times may vary depending on your location and the size of your order. You will be provided with an estimated delivery time at the time of checkout.
By placing an order, you confirm that the delivery address is correct, and you accept the responsibility for receiving the order at that location. We are not liable for orders lost due to incorrect or incomplete address information.
6. Returns, Refunds, and Cancellations
We aim to provide excellent service and quality. However, due to the perishable nature of our products, we do not accept returns or exchanges. If there is an issue with your order, such as incorrect items or damage during delivery, please contact us within 24 hours for assistance.
Refunds may be issued at our discretion if there are issues with the order that cannot be resolved.
Cancellations are possible within 90 minutes of placing an order, provided the order has not yet been processed or dispatched.
7. User Conduct
You agree to use our Site only for lawful purposes and in a manner that does not infringe upon the rights of others. You are prohibited from engaging in any conduct that may:
- Violate any applicable law, regulation, or policy.
- Harm, disrupt, or interfere with the operation of the Site.
- Impersonate any person or entity, or provide false or misleading information.
- Engage in any activity that could damage the reputation of Salvo’s Pizza.
8. Intellectual Property
All content on the Site, including but not limited to images, logos, text, and trademarks, are the intellectual property of Salvo’s Pizza and protected by copyright and trademark laws. You may not use, copy, or distribute any content from the Site without our express written consent.
9. Privacy Policy
At Salvo’s Pizza, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or place an order.
Information We Collect
We may collect the following types of information:
- Personal Information: When you place an order or register on our Site, we may collect your name, email address, phone number, shipping and billing address, and payment details.
- Non-Personal Information: We may collect information about how you use our Site, such as your IP address, browser type, device information, and pages visited.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Improve the user experience on our Site.
- Send order confirmations, receipts, and promotional emails (if you’ve opted in).
- Communicate with you regarding customer service, order issues, and updates.
Cookies
We use cookies to enhance your experience on our Site. Cookies are small files that are stored on your device and help us remember your preferences and provide personalized content. You can adjust your browser settings to refuse cookies, but this may affect the functionality of the Site.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers (such as payment processors and delivery services) to complete your order. These third parties are obligated to protect your information and use it solely for the purpose of completing the transaction.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to access, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us using the details below.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
For more information on how we protect your personal information, please contact us at [email protected].
10. Disclaimers and Limitation of Liability
Salvo’s Pizza strives to provide accurate and up-to-date information. However, we do not guarantee that the content on our Site is error-free, complete, or current. We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Site or your purchase of products.
11. Termination
We reserve the right to suspend or terminate your access to our Site at any time, without notice, if we believe you have violated these Terms or engaged in any conduct that is detrimental to the operation of the Site.
12. Changes to the Terms
Salvo’s Pizza reserves the right to modify, update, or change these Terms at any time. Any changes will be effective when posted on this page, and we encourage you to review this page periodically for any updates.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Tennessee, USA, and any disputes shall be resolved in the competent courts located within Tennessee, USA.
14. Contact Us
If you have any questions or concerns regarding these Terms or your use of our Site, please contact us at:
Salvo’s Pizza
Email: [email protected]
Phone: +1 615-982-8888
Address: 3966 Dodson Chapel Rd, Hermitage, TN 37076, United States
By using the Site, you acknowledge that you have read, understood, and agreed to these Terms of Use and Privacy Policy.
